Why customer mobile apps matter
Why customer mobile apps matter

Customer-facing mobile apps benefit the businesses that deploy them, offering a variety of back-end capabilities that can facilitate growth.

Consumer Trends and How They Relate to the Service Industry
Consumer Trends and How They Relate to the Service Industry

Monitoring and analyzing consumer trends can give you a huge advantage over the competition…if you understand how those trends relate to your sector and your business. Understanding the way the next generation of customers shops, the services they value, and how they do business in general can help you tailor…

How Mobile Technology Can Improve Customer Experience
How Mobile Technology Can Improve Customer Experience

If you want to really thrive in today’s market – no matter what industry you’re in – you absolutely must make customer experience a priority. Attempting to build your business model solely on obtaining new, one-time customers isn’t sustainable, but focusing on turning those new customers into loyal, repeat customers…